Terms & Conditions

By using IMEND® services, you agree to the following:

1. Repairs & Diagnostics

• Diagnostics are free unless otherwise stated.
• Repair times are estimates and may vary depending on parts availability.
• Some repairs may void manufacturer warranty (common industry standard).

1. Parts Quality

• We offer Premium Grade A (OEM-Equivalent) and Value 3rd‑Party options.
• Customer chooses part type before repair.

1. Warranty

• Premium parts: 12 months
• Value parts: 90 days
• Lifetime workmanship warranty
  Warranty excludes: physical damage, water damage, misuse, third‑party tampering.

1. Device Liability
   IMEND® is not responsible for:

• Pre-existing damage
• Data loss – customers must back up data
• Hidden motherboard faults that surface during repair

1. Certified Devices
   All certified phones include warranty. Warranty excludes accidental damage after purchase.
2. Payments & Refunds

• Payment required upon completion
• Refunds follow IMEND® Returns Policy
• Special orders may require deposits

1. Governing Law
   These terms follow Irish Consumer Law.

Contact
support@imend.ie